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Privacy & Policy

1-2-1 Tutors is committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website and services.

  1. Information Collection and Use: We collect various types of information when you use our website or services. This includes personally identifiable information such as your name, email, password, communication details, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. Additionally, we may collect non-personal information such as your IP address, login details, computer and connection information, purchase history, and browsing activity on our website.

  2. Use of Information: We use the information collected for the following purposes:

  • To provide and operate our tutoring services.

  • To offer ongoing customer assistance and technical support.

  • To communicate with you, including sending service-related notices and promotional messages.

  • To create aggregated statistical data and improve our services.

  • To comply with applicable laws and regulations.

  1. Data Storage and Security: Our website is hosted on the Wix.com platform, which provides us with the necessary online infrastructure. Your data may be stored through Wix.com’s data storage, databases, and applications. Wix.com ensures that your data is stored securely on servers behind a firewall. Furthermore, Wix.com's payment gateways adhere to PCI-DSS standards to ensure the secure handling of credit card information.

  2. Communication: We may contact you for various purposes, including account notifications, troubleshooting, dispute resolution, fee collection, surveys, updates about our company, and enforcement of agreements or laws. We may contact you via email, telephone, text messages, or postal mail.

  3. Third-party Services: We may use third-party services to facilitate our operations and improve our services. These third-party service providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  4. Consent: By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.

  5. Updates to Privacy Policy: We reserve the right to update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

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